Same-week viewings available — speak to our team today.

 

Removal & Storage

The first, and often hardest, call is collection. We respond around the clock, treating your loved one with the same care and respect we would want for our own family, and place them in secure, temperature-controlled storage until the funeral date.

Terms and conditions apply. Ask us for the full policy document.

 

Everything covered under this service

  • 24-hour collection from hospital, home, or place of passing
  • Secure, temperature-controlled storage facilities
  • Handling in line with National Health Act regulations
  • Preparation and basic care of the deceased
  • Coordination with mortuaries where required

Not sure what you need?

This service can be booked on its own, or combined into one of our Essential, Classic, or Premium packages.

Every quote is itemised and confirmed in writing before you commit to anything.

 

How it works

A simple, guided process

Step 1

You call our 24-hour line, any hour of the day or night

Step 2

We dispatch a team for collection, wherever you are in greater Cape Town

Step 3

Your loved one is transported to our facility for secure, temperature-controlled care

Step 3

We confirm next steps with you: documents needed, and how storage continues until the service date

Ready to arrange Removal and Storage?

Speak to our Killarney Gardens team today — free, no-obligation guidance, any time of day.

Questions about Removal and Storage

We aim to respond and begin collection as soon as possible after your call, 24 hours a day, anywhere in the greater Cape Town metro.

Yes, we use secure, temperature-controlled storage facilities and follow the National Health Act’s Regulations Relating to the Management of Human Remains.

Yes, we collect from hospitals, homes, and any place of passing, following the correct procedures for each situation.

Ideally the deceased’s ID document and, where death occurred at home, confirmation from a doctor or paramedic. If you’re unsure what’s needed, call us first and we’ll guide you through it calmly, step by step.

Our line operates 24 hours a day, every day of the year, including nights, weekends, and public holidays — we will dispatch a collection team regardless of the hour.

We can accommodate the time needed to plan a proper service, including cases where family need to travel from afar. Let us know your expected timeline and we’ll confirm storage arrangements accordingly.

Yes, we can arrange a respectful viewing at our facility ahead of the funeral, by appointment.

Related services

Often arranged alongside this

Death Registration

Assistance registering a death with the Department of Home Affairs in Cape Town, in line w… View service →

Burial & Cremation

Full coordination of burial or cremation in Cape Town, including cemetery and crematorium … View service →

Caskets & Coffins

Standard and designer caskets and coffins in Cape Town, suited to every budget. View optio… View service →